Spare Parts Interpreter

The full cycle!

We always leave this client with a smile on our face, and you could be lucky enough to see them every day! They supply a widely used white‑goods product to commercial customers across multiple industries, and their brand has earned a strong, long‑standing reputation.

Based in the south‑east industrial hub, this workplace not only looks after its customers, but it looks after its people. Not only do their products last, so does their team, and it’s easy to see why. The hardworking crew are friendly, helpful and full of good banter. Everyone chips in when needed, and they love celebrating wins, milestones and special occasions together.

This role is Monday – Friday, 7:30 am – 4:00 pm and is an essential part of the successful operation of the whole business and maintaining the high service that sets them apart.  

Responsibilities - rinse & repeat!

Technical

• Interpreting diagrams and understanding how components come together
• Champion processes: parts look-ups, quoting, invoicing and system updates
• Using your mechanical/technical thinking to identify the right parts
• Cross-checking data and accurately following processes for warranty
• Manage service POs
• Confirm payment processing of Webstore orders before dispatch
• Process returns and credits

 Hands-on

• Pick, pack and dispatch spare parts with close attention to detail
• Handle inbound stock: checking, sorting, shelving
• Support service schedulers by preparing parts for contractors
• Physical tasks including lifting, bending and carrying
• Follow Work Health and Safety procedures at all times

Customer Service & Team Support

• Respond to general enquiries and provide timely service/order updates via email and phone calls
• Retain product knowledge and key specifications
• Ensure customers understand the terms of trade
• Provide customers with illustrated parts diagrams and other relevant forms when required
• Support weekly stock audits and prioritise reporting for any shortages or discrepancies
• Complete and lodge warranty claim forms

Your spin on success!

This role is ideal for someone who brings a solid team mindset, shows up reliably and takes pride in delivering a five‑star customer experience. You’ll thrive if you enjoy working with precision, keeping parts moving accurately and on time.

You’ll need:

• A current Driver’s Licence (must-have)
• Pass a pre-employment medical
• Police Clearance (or happy to apply)
• Previous parts interpreting experience
• Proven track record with ordering, parts operations and inventory systems
• Proficient in Microsoft Office

Valuable bonuses (not essential):

• A Forklift Licence
• MYOB experience

The perks (just a few)
You will be valued, looked after and part of a positive environment.  
This company has strong tenure for a reason:

• Supportive team
• Respectful leadership
• Development opportunities
• Birthday leave
• Free parking 
• Laughs and celebrations 

Click Apply Now or reach out to me (Jacinta McConnell) on 08 6140 1800 to chat about this great gig!