Group Administration Assistant

Caravan and Camper Group is a growing Western Australian business operating across three divisions: Sales, Storage, and Servicing. We’re passionate about delivering outstanding customer experiences and supporting our clients throughout their entire caravan journey.

We’re looking for a friendly, organised, and reliable Administration Assistant to join our team and provide support across all areas of the business.

Key Responsibilities

• Welcoming and assisting customers in person

• Answering Group incoming phone calls

• Directing enquiries to the appropriate team member

• Scheduling and booking 

• Assisting with warranty claims

• Providing updates, communicating with clients staff and other stakeholders

• Assisting with invoicing for all business divisions 

• On-Boarding and off-boarding storage clients

• Managing the storage bookings calendar

• General administrative support for Group business managers

About You

We’re looking for someone who is:

• Professional, friendly, and customer-focused

• Highly organised with strong attention to detail

• Comfortable handling phone and face-to-face enquiries

• Able to multitask in a busy environment

• Confident using computers and business software

• A strong communicator with a positive attitude

Skills & Experience

Ideally, you’ll have:

• Previous administration or reception experience

• Strong positive phone manner and interpersonal skills

• Exceptional typing/keyboard skills

• Exceptional organisation/scheduling skills

• Experience with Google Suite

• Experience with booking/scheduling systems and/or confident in learning new software

• Experience in automotive, RV, or service industries (advantageous but not essential)

What We Offer

• A stable, long-term role in a growing business

• Supportive and friendly team environment

• Varied and interesting work

• Opportunity to develop skills across multiple divisions