Service Advisor (31 FIFO or Residential - Newman)

Ulti-Mech is growing in Newman, and we’re looking for someone to support our front-of-house team as a Service Advisor.

You’ll be FIFO from Perth on a 3:1 roster, or residential in Newman.

What You’ll Be Doing

• Liaising with customers, management, and technical staff.

• Convey all customer requirements and concerns to the workshop accurately.

• Managing the daily inflow of repair orders and invoicing.

• Possess the ability to on-sell work to customers and advise on future maintenance requirements.

• Ordering of parts and scheduling bookings for customers.

• Maintain the highest levels of customer satisfaction.

• Supervise the effective operation of the workshop and ensure that all staff are supported and able to meet KPIs and sales targets.

• Meeting set KPI's and targets.

• Maintaining a sound knowledge of brand products and services.

• Maintaining a clean working environment for staff and customers.

What You’ll Need

• Previous experience in managing an automotive service centre or equivalent and a proven track record in sales within the automotive industry is an essential.

• Vibrant personality with a 'can do' attitude.

• Willingness to learn and grow.

• Extensive knowledge of the automotive industry.

• Excellent managerial skills.

• Outstanding customer service skills.

• C-Class drivers licence.
  

Why Work With Us

• Full-time role with steady hours and immediate start.

• Supportive team and strong systems.

• Clean, well-equipped workshop.

How to Apply

Email your resume to [email protected] and a short note telling us why this role caught your eye.

Subject line: “Service Advisor – Newman”