Head of Department

Our Client
Our client is an award-winning boutique agency with an exceptional reputation for service, culture, and results. A rare opportunity has arisen for an experienced Property Management leader to join the business in a key leadership position working closely alongside the Directors.

This is a business that genuinely values collaboration, innovation, and team culture. They encourage fresh ideas, support professional growth, and believe every team member plays an important role in shaping the ongoing success of the company.

If you are looking for a long-term leadership opportunity within a highly respected agency that combines high performance with a fun and supportive environment — this could be the role for you.

The Position

• Oversee a growing rent roll currently sitting at approximately 600 properties, with growth plans to exceed 700 by the end of 2027
• Manage a very small personal portfolio of no more than 20 properties, allowing you to remain hands-on while fully supporting your team. There will be requirements to step in to cover any portfolio if required.
• Lead, mentor, and develop a team of 6–7 Property Management professionals
• Build and maintain strong relationships with landlords while confidently handling escalated matters
• Review and improve department processes, systems, and procedures
• Conduct team meetings, one-on-ones, and performance reviews to ensure a high-performing department
• Ensure best practice and compliance across the Property Management division
• Work closely with the Directors on department strategy and future growth

The Ideal Candidate

• Previous experience in a Senior Property Manager, Team Leader, or Head of Department role
• Current WA Certificate of Registration
• Strong leadership skills with the ability to motivate, mentor, and lead by example
• Sound knowledge of the Residential Tenancies Act
• Excellent communication and conflict resolution skills
• Highly organised with strong problem-solving abilities
• Professional presentation and a strong work ethic
• Current driver’s licence and reliable vehicle
• Someone who enjoys being hands-on and part of the day-to-day operations

Culture & Benefits

• Multi-award-winning REIWA agency
• Highly respected brand built on honesty and exceptional service
• Ongoing support and mentorship from the Directors
• Positive, collaborative, and team-focused culture
• Staff are genuinely valued and rewarded
• Regular team events including sundowners, morning teas, awards nights, Melbourne Cup events, and Christmas celebrations
• Structured systems and processes already in place
• Paid CPD
• Onsite parking

Please call Gill Harton @ GOUGH on 0493 824 ***  or simply hit APPLY NOW. 

All applications to Gough Recruitment stay confidential and will not be discussed with anyone outside of Gough Recruitment without your consent.

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