Operations Coordinator

Why Choose ECS Project Logistics?

Established in 2007, ECS Project Logistics was founded to provide efficient and prompt logistical services for plant shutdowns and heavy industrial operations and is well-known for known for safety, reliability, and operational excellence.

With over 18 years in the transport and logistics industry, ECS has grown and expanded, and with an established quality fleet and experienced staff we have become leaders in Heavy Haulage and Project Logistics.

We’re proud of our family-based culture, where every team member is valued and supported and where we invest in our people, promote from within, and offer long-term careers — not just jobs.

We are seeking a dedicated and experienced Operations Coordinator who can demonstrate the following:

• Expertise in fatigue management, in line with WA fatigue guidelines, to ensure the safety and wellbeing of our team members and drivers.

• Proficiency in ensuring drivers are applying safe and compliant load restraint techniques, ensuring the secure transportation of goods.

• A strong commitment to delivering excellent customer service and representing ECS Project Logistics in a professional manner, building positive and long-lasting client relationships.

Role Responsibilities:

As Operations Coordinator, you will be based in the Perth Local Area and be responsible for the following:

• Efficiently plan and coordinate daily transport and servicing activities, considering client requirements, timelines, and resource availability.

• Optimise fleet utilisation to maximise efficiency and productivity, while ensuring on-time pick-ups, deliveries, and services.

• Manage internal and external costs and rates, monitoring expenses and negotiating favourable terms to maintain profitability.

• Communicate effectively with clients, addressing their inquiries and concerns promptly, and providing regular updates on shipment status and progress.

• Assist in managing vehicle compliance, servicing, and repairs, ensuring our fleet is in optimal condition for safe and reliable operations.

• Oversee load outs and vessel discharges.

• Ensure compliance with fatigue management, load restraint requirements, and Chain of Responsibility (CoR) obligations, adhering to relevant regulations and promoting a culture of safety.

• Arrange the conduct of transportation activities appropriate for different product types, considering their unique handling and storage requirements.

• Ensure all necessary paperwork, including documentation, permits, and reports, is completed accurately and submitted on time, maintaining comprehensive records.

• Handle job registration and coordination from start to finish, ensuring all tasks are executed smoothly and efficiently.

• Contribute to meeting strict KPI deadlines of the WA Branch, emphasising safety and quality without compromising on service excellence. 

Additional Responsibilities:

In addition to the core responsibilities, the Operations Coordinator may also be involved in:

• Conducting regular performance reviews of transport providers and suppliers, ensuring compliance with agreed-upon service levels and quality standards.

• Participating in the development and implementation of logistics strategies, identifying opportunities for process improvements and cost savings.

• Assisting with the training and development of other team members, sharing expertise and best practices to enhance skills and knowledge.

• Monitoring industry trends and implementing best practices to enhance logistics operations, staying informed about advancements in technology and processes.

• Contributing to process improvement initiatives to increase efficiency and productivity, actively seeking opportunities for optimisation.

Requirements:

To be considered for the role of Operations Coordinator, you must possess the following qualifications and skills:

• A current Australian Driver’s Licence, enabling you to operate vehicles as required.

• Good working knowledge of Chain of Responsibility (CoR) obligations, Fatigue Management, and Load Restraint, ensuring compliance with relevant regulations.

• Proven ability to build strong internal and external relationships, fostering collaboration and effective communication.

• Intermediate MS Office skills, enabling you to efficiently manage data, generate reports, and analyse information.

• Knowledge of CargoWise (preferred), demonstrating familiarity with logistics software and systems commonly used in the industry.

• A satisfactory National Police Check, ensuring you meet the necessary security requirements for the position.

• Australian work rights, enabling you to work legally in Australia.

• Willingness to undergo a pre-employment medical examination, including being tested for drugs and alcohol, ensuring you are fit for the role.

Join our Team:

If you possess the required skills and experience for this role and are looking for an opportunity to contribute to a leading project logistics company, we want to hear from you. To apply for the position of Operations Coordinator, please click ‘Apply Now’.