The Event Mill is hiring a Full time It Support Technician role in Rivervale, WA. Apply now to be part of our team.

Requirements for this role:

Flexible hours available
More than 4 years of relevant work experience required for this role

IT & Hardware Technician

Location: Belmont, WA | Type: Full time

About The Event Mill

The Event Mill is a full service event management and hire company in Perth delivering

high end experiences for corporate, private, government and community clients. Our in

house inventory spans premium furniture, marquees, dance floors, lighting, décor, and

more. As the sister company to Reeces Hire, the largest marquee company in Western

Australia, we draw on deep operational capability to support a fast paced and growing

group of businesses across WA.

What we offer

• Competitive salary of $76,000 to $80,000+ Super, commensurate with experience

• Comprehensive benefits package including health and wellbeing support, Employee Assistance Program and annual flu vaccinations

• Onsite parking

• Development and career opportunities through proactive talent management

• A collaborative, fun and energetic work culture

The role

We are seeking a proactive and capable IT & Hardware Technician to support the day to

day technology needs of The Event Mill Group. This role will focus on maintaining and

troubleshooting computer systems, hardware, peripherals and networks across the

business, while also supporting software setup, user support and general IT

improvements. You will play an important part in keeping our team connected, efficient

and well supported in a fast paced working environment.

What you will do

• Install, configure, test and maintain computer systems, hardware and peripherals

• Troubleshoot hardware, software and network issues and provide timely solutions

• Respond to day to day staff enquiries relating to software, hardware and IT systems

• Determine software and hardware requirements and recommend practical solutions

• Install, update and configure appropriate software and applications

• Ensure efficient use of systems, applications and equipment across the business

• Support and maintain printers, terminals, modems and other peripheral devices

• Repair or replace faulty hardware and equipment as required

• Assist with implementing and maintaining computer networks

• Support website updates and maintenance where required

• Adapt existing programs and systems to better meet user and business requirements

• Help improve internal systems, processes and technology capability over time

• Work closely with internal stakeholders and external providers where needed

What you will bring

• 5 or more years of experience in IT support, hardware support or a similar technician role

• Strong troubleshooting skills across hardware, software and peripheral devices

• Working knowledge of computer networks, system setup and user support

• Ability to manage multiple priorities and perform well in a fast paced environment

• A practical, solutions focused approach and strong attention to detail

• Confidence communicating with non technical users and explaining issues clearly

• Ability to work independently and take ownership of issues through to resolution

• Experience supporting websites or basic web updates would be viewed favourably

• Relevant qualifications in IT, computer systems or a related field would be preferred

Apply now

Ready to take ownership of IT support across a growing business and help keep our

team running at its best? Apply via Jora with your CV and a short cover letter written in

your own words, telling us why you want to join The Event Mill, your relevant

experience, and your start date availability. Only applications with a cover letter will be

reviewed, and generic or templated applications are unlikely to be considered.

Diversity and inclusion

We welcome applicants from all backgrounds and experiences.

Please note that only shortlisted candidates will be contacted.