Family Support Coordinator

The Department of Communities brings together the services and functions of disability services, child protection and family support, community initiatives and regional services reform.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

The Opportunity

As a Family Support Coordinator you will be responsible for managing a comprehensive roster and scheduling of Family Support Officers (FSO) within Child Protection District Offices.

This position is responsible for, but won’t be limited to:

• Coordinating supervised contact and transport services, managing the FSO roster to meet family and district needs.
• Allocating resources and workload fairly across the FSO team to ensure efficiency and best fit.
• Providing ongoing guidance, support, and development opportunities for FSOs, including report writing standards.
• Leading induction and onboarding of new FSOs while supporting staff in assisting vulnerable families to access services.
• Managing reporting and administrative tasks, including activity updates to leadership and fleet coordination with the Business Manager.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Jamie- Lee Brennan, Team Leader Child Safety, on 0478 924 *** or via email ***************@communities.wa.gov.au.

There are currently 3 permanent positions available for immediate filling.

The successful applicant or applicants assessed as suitable through this process may receive further offers of contract employment and/or offers of permanent employment in this or similar roles.

Benefits of Working With Us

Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include:

• 4 weeks annual leave,
• 3 days additional public sector holidays,
• 15 days personal leave per annum,
• 12% superannuation, full employer contribution,
• Discount on private health insurance,
• Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance,
• 3 months long service leave for every seven years consecutive service, · Eligibility to join the fitness passport program (access to 84 gyms across WA from $16.00 per week),
• Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services,
• Study assistance.
• 18 weeks paid parental leave after 12 months continuous service,
• Comprehensive learning and development opportunities that focus on your career aspirations and,
• 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.

Join the Department of Communities

Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

1. A current resume/CV.
2. A two [2] page written application addressing 1, 2 and 3 Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
4. An application form (for hard copy applications only).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process.

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Kate Cottingham, HR Advisor, on 0435 047 *** or via email *************@communitites.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 ***

SMS relay - 0423 677 ***

Integrity and Honesty The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. 

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.  

Equity and Diversity

Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace. Please contact Kate Cottingham, HR Advisor, at *************@communities.wa.gov.au and via phone 0435 047 ***.

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Attachments:
- Application Form
- Information for Job Applicants.pdf
- JDF - Family Support Coordinator - OOU3

You can view and print these PDF attachments by downloading Adobe Reader.