Call Centre & Customer Service
Posted 17/06/2026
Closed 01/07/2026
Osborne Park, 6017, Perth, Western Australia
Full time
Ultra Tune Osborne Park is seeking an experienced and motivated Store Manager to lead our busy and growing automotive service centre.
This is a unique opportunity to join a well established business with a strong reputation, loyal customer base and experienced team. Even more exciting, we will soon be relocating to a brand new purpose built workshop, giving you the opportunity to lead the team into a modern facility equipped with the latest equipment and improved customer amenities.
If you're a hands on leader who enjoys developing people, driving performance and delivering exceptional customer service, we'd love to hear from you.
What We Offer4-day working week
No weekends
Competitive salary package plus performance incentives
Stable, long established business
Supportive owner
Brand new workshop opening soon
Modern equipment and facilities
Great team culture with low staff turnover
As Store Manager, you will be responsible for the overall performance and day to day operation of the business. You will lead the workshop team, ensure outstanding customer service, manage workflow and productivity, and drive business growth.
Key ResponsibilitiesLead, coach and develop workshop and front office staff
Manage daily workshop operations and workflow
Deliver exceptional customer service and resolve customer concerns
Monitor productivity, efficiency and profitability
Ensure quality control procedures are followed
Manage scheduling, rostering and staffing requirements
Maintain workplace health and safety standards
Build relationships with customers, suppliers and fleet clients
Drive sales and business development opportunities
Ensure compliance with all company policies and industry requirements
Previous experience managing an automotive workshop or service centre
Strong leadership and people management skills
Excellent communication and customer service abilities
Ability to motivate and develop a high-performing team
Strong organisational and problem-solving skills
Sound understanding of workshop operations and profitability
Automotive trade qualification highly regarded
AVE accreditation desirable but not essential
This is more than just a management role. You'll have the opportunity to shape the future of a growing business as we transition into a brand-new state of the art facility. If you're looking for a long-term career opportunity with genuine work life balance and the chance to make a real impact, apply today.
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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.